“You can’t manage what you don’t track.”
That statement became uber clear to me after my coaching call and completing the Vital Needs Assessment for my business. As a business owner I know it’s important to measure and manage the ins/outs of operations, sales, profits, customer satisfaction, etc, but it can be overwhelming when you aren’t sure exactly what to look for or where to begin.
Coach Frank and I discussed the step-by-step actions that would allow massive progress in that area. Before using the VNA, I would put a little effort into all areas which resulted in my business making little to no progress. Finally, I had some clarity and direction.
Thanks to Frank and the VNA I now know what to focus on, what not to focus on, and
the necessary steps to grow my business.”